{"id":2416,"date":"2026-09-07T10:44:20","date_gmt":"2026-09-07T08:44:20","guid":{"rendered":"https:\/\/livingpino.com\/additional-data-protection-information-enquiries-issues-and-complaints\/"},"modified":"2026-10-08T20:58:35","modified_gmt":"2026-10-08T18:58:35","slug":"additional-data-protection-information-enquiries-issues-and-complaints","status":"publish","type":"page","link":"https:\/\/livingpino.com\/en\/additional-data-protection-information-enquiries-issues-and-complaints\/","title":{"rendered":"Additional Data Protection Information \u2013 Enquiries, Issues and Complaints"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1. Data Controller<\/h2>\n\n<p class=\"wp-block-paragraph\"><strong>Who is the Data Controller of your personal data?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Pedro Pino Mart\u00ednez S.L.<\/p>\n\n<p class=\"wp-block-paragraph\">Postal address: Camino Viejo de C\u00f3rdoba s\/n, 14420 Villafranca de C\u00f3rdoba (C\u00f3rdoba), Spain<\/p>\n\n<p class=\"wp-block-paragraph\">Tel\u00e9fono: (+34) 957 190 011<\/p>\n\n<p class=\"wp-block-paragraph\">Email: <a href=\"mailto:comunicacion@livingpino.com\">comunicacion@livingpino.com<\/a><\/p>\n\n<p class=\"wp-block-paragraph\">Data Protection Officer: <a href=\"mailto:comunicacion@livingpino.com\">comunicacion@livingpino.com<\/a><\/p>\n\n<h2 class=\"wp-block-heading\">2. Purposes<\/h2>\n\n<p class=\"wp-block-paragraph\"><strong>What do we use your personal data for?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">In accordance with the provisions of the General Data Protection Regulation (EU) 2016\/679 (GDPR), as well as any applicable national legislation, we inform you that Pedro Pino Mart\u00ednez S.L. processes the personal data you provide for the purpose of managing the enquiry, suggestion, issue or complaint you submit.<\/p>\n\n<h2 class=\"wp-block-heading\">3. Data Retention Period<\/h2>\n\n<p class=\"wp-block-paragraph\"><strong>How long will we keep your data?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">The personal data provided for the purposes described above will be retained for as long as necessary to respond to your enquiry, suggestion, issue or complaint, and, in any event, for the period required by law to deal with any potential legal claims.<\/p>\n\n<h2 class=\"wp-block-heading\">4. Legal Basis<\/h2>\n\n<p class=\"wp-block-paragraph\"><strong>What is the legal basis for processing your personal data?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">The legal basis for processing your data, including health-related data where applicable, is the consent you provide when submitting the form, as well as the performance of a contract (Article 6(1)(b) GDPR) and the establishment, exercise or defence of legal claims (Article 9(2)(f) GDPR).<br\/><\/p>\n\n<h2 class=\"wp-block-heading\">5. Recipients<\/h2>\n\n<p class=\"wp-block-paragraph\"><strong>Who may receive your personal data?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">To ensure the proper provision of our services, certain service providers and\/or partner organisations may process your personal data on behalf of the Data Controller as data processors. Public authorities and official bodies may also receive your data where their intervention is legally required. <\/p>\n\n<h2 class=\"wp-block-heading\">6. International Data Transfers<\/h2>\n\n<p class=\"wp-block-paragraph\">Where data processors are located outside the European Economic Area (EEA), we ensure that any international transfer of personal data is carried out only to countries benefiting from an adequacy decision by the European Commission or subject to appropriate safeguards, such as the European Commission&#8217;s Standard Contractual Clauses. If you would like further information, you may contact the Data Protection Officer at <a href=\"mailto:comunicacion@livingpino.com\">comunicacion@livingpino.com<\/a> <\/p>\n\n<h2 class=\"wp-block-heading\">7. Your Rights<\/h2>\n\n<p class=\"wp-block-paragraph\"><strong>What are your rights regarding your personal data and how can you exercise them?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">You have the right to obtain confirmation as to whether Pedro Pino Mart\u00ednez S.L. is processing your personal data. You also have the right to access your personal data and to request the rectification of inaccurate data or, where appropriate, the deletion of your data when, among other reasons, it is no longer necessary for the purposes for which it was collected.<br\/> <\/p>\n\n<p class=\"wp-block-paragraph\">In certain circumstances, you may request the restriction of the processing of your data, in which case we will only retain it for the establishment, exercise or defence of legal claims. In certain circumstances, and on grounds relating to your particular situation, you may object to the processing of your data. In such cases, Pedro Pino Mart\u00ednez S.L. will cease processing your data unless there are compelling legitimate grounds or it is necessary for the establishment, exercise or defence of legal claims.  <\/p>\n\n<p class=\"wp-block-paragraph\">You also have the right to data portability and may withdraw any consent previously given at any time, without affecting the lawfulness of processing carried out before the withdrawal of consent.<br\/><\/p>\n\n<p class=\"wp-block-paragraph\">If you wish to exercise any of your rights, you may contact Pedro Pino Mart\u00ednez S.L. by sending a written request to <a href=\"mailto:comunicacion@livingpino.com\">comunicacion@livingpino.com<\/a> or by post to: Pedro Pino Mart\u00ednez S.L. (Communication Department), Camino Viejo de C\u00f3rdoba s\/n, 14420 Villafranca de C\u00f3rdoba (C\u00f3rdoba), Spain. Please specify the right you wish to exercise and provide sufficient identification. For compliance with data protection legislation, a Data Protection Officer has been appointed. <\/p>\n\n<p class=\"wp-block-paragraph\">You may contact the Data Protection Officer with any questions relating to the processing of your personal data at: <a href=\"mailto:comunicacion@livingpino.com\">comunicacion@livingpino.com<\/a><\/p>\n\n<p class=\"wp-block-paragraph\">You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) or any other competent supervisory authority regarding the processing of your personal data.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Data Controller Who is the Data Controller of your personal data? Pedro Pino Mart\u00ednez S.L. Postal address: Camino Viejo de C\u00f3rdoba s\/n, 14420 Villafranca de C\u00f3rdoba (C\u00f3rdoba), Spain Tel\u00e9fono: (+34) 957 190 011 Email: comunicacion@livingpino.com Data Protection Officer: comunicacion@livingpino.com 2. Purposes What do we use your personal data for? In accordance with the provisions [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2416","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/livingpino.com\/en\/wp-json\/wp\/v2\/pages\/2416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/livingpino.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/livingpino.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/livingpino.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/livingpino.com\/en\/wp-json\/wp\/v2\/comments?post=2416"}],"version-history":[{"count":3,"href":"https:\/\/livingpino.com\/en\/wp-json\/wp\/v2\/pages\/2416\/revisions"}],"predecessor-version":[{"id":4263,"href":"https:\/\/livingpino.com\/en\/wp-json\/wp\/v2\/pages\/2416\/revisions\/4263"}],"wp:attachment":[{"href":"https:\/\/livingpino.com\/en\/wp-json\/wp\/v2\/media?parent=2416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}